Amidst the havoc of summer, online food delivery app Zomato has made a special appeal to its customers. The company has urged people to order food during the afternoon hours only when absolutely necessary. “Please avoid ordering during the afternoon hours unless absolutely necessary,” Zomato wrote in a post on social media platform X.
Stop services between 12 and 4 pm: On Zomato’s appeal, some people praised this move, but some people did not like it. One user said that depends on the features. Stop services between 12 and 4 pm. Sometimes it’s okay to be human before profits. Yes, we won’t order, but it will still be more profitable than you closing.
Do you really care about your employees: Another user wrote, “Why don’t you turn off your service at noon instead?” Another wrote, “Bro, you are in food services and people order food when it is very necessary. If you really care about your employees, you would have been posting “Our services at noon.” are not available. ,
Another user said, “Is this even true? Although I appreciate your concern, but lunch time orders cannot be postponed till dinner time. If so then Zomato should be “extremely Urgent” orders and less urgent orders need to be identified.”
Platform Fee per Order: Another said, “If you are really so concerned about the well-being of delivery people then increase their incentives, you guys already charge the platform per order just to pay the bills.”