hockey EX caption post over suitcase broken canada
The former Indian captain expressed his displeasure through a social media post.
Former Indian women’s hockey team captain Rani Rampal’s trolley bag broke on Air India flight. The 29-year-old hockey player was returning home from Canada. Rani has expressed her anger on this through social media X post, however, Air India has immediately apologized to Rani Rampal.( hockey EX caption post over suitcase broken canada flight)
Rani Rampal has been the captain of the Indian women’s hockey team in Tokyo Olympics 2020. She was a part of the Indian team in the 2016 Rio Olympics. He has been honored with Padmashree. Rani wrote in the social post-
‘Thank you Air India for this wonderful surprise. This is your staff’s behavior with the bags. When I reached Delhi from Canada this afternoon, I found my bag broken.
Rani Rampal’s X post
Rani Rampal expressed her displeasure through this post.
Air India asked for information Air India apologized to Rani Rampal, asked for her travel details and assured action. Air India wrote-
Dear Miss Rani Rampal, We apologize for the inconvenience caused. Please send us your ticket number, bag tag number and damage complaint number/DBR copy. We will look into this matter.
However, users described Air India’s response as inadequate. One user wrote, ‘Air India’s service is always like this.
Users got angry at Air India, also shared their experiences After the incident, users got angry at Air India. Some also shared their experiences. One user wrote – ‘A few months ago, I forgot my expensive headphones in the flight and immediately reported by email, but till date no response has been received.’ Another user said, ‘Air India desperately needs to improve its customer service and bring it at par with international standards.’
A user also shared his experiences with other airlines. A user told that the handle of his bag was broken at Mop Airport in Goa and there were holes in the bag at many places. Similarly, many other passengers also complained about poor service and damage to luggage.
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